10 ways to succeed as an employee (Part I of III)

Just 2 months ago I was delivering what may be my last downward feedback to the engineers on my team. At my company, we go through a lengthy process of 360 feedback and several rounds of calibrating with other managers to ensure fairness. And as I reflect back on my 6 years of being a people manager, there are qualities in employees that are more highly rewarded than others. Unfortunately, most people don't know the hierarchy of importance of those qualities. In this article, I will talk about 3 of the top 10 ways I believe will make you a successful employee at a big company, especially if you’re still young in your career. Are you ready? Standby.

1. Be reliable

The most fundamental trait of any worker is to be reliable. Are you showing up on time to your meetings? Do you communicate your updates in a timely manner? When you tell people you will be done by end of day Friday, do you deliver? Or are you letting Friday silently creep by, hoping that no one calls your name?

I’m sure we all know reliable people in our personal and professional lives. They don’t need to be working on the hardest projects or be rockstars in their roles. But they make good teammates. These are the people you enjoy being in meetings with, the people you hope to work on projects with, and even the people you want to see promoted.

2. Be nice, but direct

Being nice to others is a good thing. Nothing is worse than working with a bunch of a-holes. However, just being nice could lead to sub-optimal decision-making or even indecision. I believe the line that every effective employee needs to draw is to be firm when he/she strongly believes the current situation is trending in the wrong direction.

Don’t go along with a decision just because you’re afraid of conflict. One technique that I’ve found to be effective is to set a strong first impression with those around you that you’re not a pushover. Be direct with your communication during peacetime so that it’s easier to be even more direct during wartime. You want to be so consistent that your partners can guess what you will say before you say it. 

This is probably one of the hardest things for me personally and is something I constantly battle, especially as my partners change every 3 months! Earlier in my career I wasted so much time doing work that I never believed in just because I did not want to be the cause of conflict. And the higher I progressed the more I needed to reset my threshold for being willing to engage in these conflicts. 

3. Hone your individual craft

Every role has an individual skill. If you’re a software engineer you need to be excellent at writing and reading code. If you’re a teacher you need to be an excellent communicator. If you’re a cop you need to be excellent at de-escalating dangerous situations. If you’re an org leader you need to be excellent at analyzing, attracting, keeping, and motivating talent.

Especially earlier in your career, you need to build up the depth and breadth of your individual area. I see tons of motivational memes on LinkedIn talking about leadership and drive. But at the end of the day, doers got to do. There cannot be enough emphasis on being a craftsman. One of the biggest pitfalls for young professionals is that they want to immediately become Steve Jobs on day 1 of joining a company. They focus on vision before having the ability to execute. They focus on promotions before knowing how to make an impact on the business. And they focus on flash, instead of fire

Closing thoughts

As you progress in your career, these behaviors become baseline expectations and new behaviors are needed to excel at the new level. That will be a subject that I cover in parts 2 and 3 of this series!